Pre Meeting Certificate Courses

Pre-meeting professional development certificate courses at ATA 2015 focus specifically on the latest administrative, clinical and technical aspects of telemedicine. Continuing Education Credits are offered for each course.

All professional development courses require a separate registration fee to attend. Most Full Day and Half Day courses will be recorded and available for purchase by course attendees. Please visit the ATA 2015 Registration page for further details on pricing.


 
Courses at a Glance


Saturday Courses

The Foundation of a Successful Telehealth Program    
(Coordinated by UC Davis Health System)
            Saturday, May 2     9:00am - 12:00pm
Telehealth Hot Topics: Answers to Questions...
(Coordinated by UC Davis Health System) 
            Saturday, May 2    1:00 - 4:00pm


Sunday Courses

Legal Issues in Telemedicine Business Models
  Sunday, May 3     8:00 - 11:00am  
Delivering Great Care...
(Coordinated by ATA Telemental Health SIG)
  Sunday, May 3   8:00 - 11:00am
Challenging Realities in the Developing World...
  Sunday, May 3
  8:00 - 11:00am
Digital Health in Transition: Regulatory Insights...
  Sunday, May 3   8:00 - 11:00am
The Telehealth Provider’s Practical Guide
  Sunday, May 3   8:00 - 11:00am
Telehealth Technology 101   Sunday, May 3   8:00 - 11:00am
Bringing Healthcare to Consumers: Practical...   Sunday, May 3   8:00 - 11:00am
A Multi-Point Approach to Telemedicine Reimbursement...  
(Coordinated by ATA Business and Finance SIG)
  Sunday, May 3   12:00 - 3:00pm
Making Telehealth Program Improvements...
(Coordinated by ATA Telemental Health SIG)
  Sunday, May 3   12:00 - 3:00pm
Publish and Flourish: Approaches to Getting...
  Sunday, May 3   12:00 - 3:00pm
Operationalizing Telemedicine in Managed Care.....   Sunday, May 3   12:00 - 3:00pm
Improving Telehealth Business Performance...
(Coordinated by the ATA Human Factors SIG)
  Sunday, May 3
  12:00 - 3:00pm
 Telehealth Technology 102   Sunday, May 3   12:00 - 3:00pm

 


Courses Saturday, May 2

The Foundation of a Successful Telehealth Program

Coordinated by University of California-Davis Health System 

Saturday, May 2
9:00am - 12:00pm

Meeting Room 403A

This course illuminates key foundational elements to building a successful telehealth program.  Topics will span areas to assess when developing a program, the pearls and pitfalls of implementation, and answer questions that frequently arise throughout the various stages of program development. This course is suitable for administrators, clinicians, IT personnel, clinical managers, coordinators and support staff involved in the field of telehealth.   

Learning Objectives:
  • Discuss telehealth and the various technology options 
  • Identify key clinical, operational and technical factors important in the development and implementation of a telehealth program
  • State the value of outreach and partnerships
  • Explain the benefits of monitoring outcomes and how to leverage the data for positive change
Moderator:
  • Shelley Palumbo, MS, CCC-SLPChief Administrative Officer, Center for Health and Technology and Center for Virtual Care, Office of Continuing Medical Education, UC Davis Health System
Faculty:
  • Aaron E. Bair, MD, MS, FAAEM, FACEPProfessor, Emergency Medicine, Assoc. Dean, CME, Medical Director, Center for Health and Technology and Center for Virtual Care , UC Davis Health System
  • Jana Katz-Bell, MPHAssistant Dean, Interprofessional Education, UC Davis School of Medicine and Betty Irene Moore School of Nursing
  • James Marcin, MD, MPH, Professor, Pediatric Critical Care, Director, Pediatric Telemedicine, UC Davis Health System
  • Shelley Palumbo, MS, CCC-SLPChief Administrative Officer, Center for Health and Technology and, Center for Virtual Care, UC Davis Health System
  • Candace Sadorra, Telehealth Clinic Manager, Center for Health and Technology, UC Davis Health System
  • George WuTechnical Manager, Center for Health and Technology, UC Davis Health System



Telehealth Hot Topics:  Answers to Questions You’ve Always Wanted to Know and More
Coordinated by University of California-Davis Health System

Saturday, May 2
1:00 - 4:00pm

Meeting Room 403A

Join experts in the field of Telehealth, Information Technology, Legal and Credentialing for a discussion on hot topics in telehealth and leave with strategies to tackle issues common to many telehealth programs today.  This half-day advanced course will address themes such as incorporating telehealth technology with the electronic health record, security, privacy practices, leveraging technology for new models of care, licensure, practicing across state lines, credentialing, and more!  Administrators, clinicians, IT specialists, and operation managers are encouraged to attend.

Learning Objectives:
  • Gain an understanding of telehealth professional practice requirements, including licensure, credentialing and privileging
  • Identify the benefits and challenges when integrating telehealth and the electronic health record 
  • Discuss how care delivery models drive technology decisions
Moderator:
  • Shelley Palumbo, MS, CCC-SLPChief Administrative Officer, Center for Health and Technology and, Center for Virtual Care, Office of Continuing Medical Education, UC Davis Health System
Faculty:
  • Geneva Harris, CPMSM, CPHQ, CPCS, CHC, Clinical Affairs, UC Davis Health System
  • Michael Minear, MS, CHCIO, CPHIMSChief Information Officer, UC Davis Health System
  • Thomas Nesbitt, MD, MPHAssociate Vice Chancellor, Strategic Technologies and Alliances, UC Davis Health System
  • Anna Orlowski, JD, Chief Health System Counsel, Legal Affairs, UC Davis Health System

Courses Sunday, May 3

Legal Issues in Telemedicine Business Models

Sunday, May 3 
8:00 - 11:00am

Meeting Room 403A

This practical, provider-oriented course offers valuable insights into different business models and associated key legal and regulatory issues facing telemedicine providers.  Attendees will have the opportunity to engage in robust, open discussion of case studies and scenarios to promote understanding of telemedicine regulations as they pertain to each business model. Topics of interest include scope of practice and remote prescriptions; business models and operational issues; telemedicine reimbursement; fee splitting rules, anti-kickback statutes, and physician self-referral laws; and international telemedicine arrangements. 

Learning Objectives:
  • Develop insight and understanding into the key legal and regulatory issues facing telemedicine providers in different business models/environments
  • Obtain the resources and knowledge to take the steps necessary to implement or grow your telemedicine services
  • Learn how to apply the rules to your own telemedicine business models and contractual arrangements
  • Engage in robust, open discussion of case studies and scenarios to understand telemedicine regulations
Moderator:
  • Nathaniel Lacktman, JD, CCEPPartner , Foley and Lardner LLP
Faculty:
  • Michael Carter, BS, Enterprise Manager for Media and Telemedicine Systems, Partners HealthCare
  • Nathaniel Lacktman, JD, CCEPPartner, Foley and Lardner LLP
  • Deborah Mulligan, MD, FAAP, FACEP, Chief Medical Officer, MDLIVE
  • Sarah Sossong, MPH, FACHEDirector of Telehealth, Massachusetts General Hospital



Delivering Great Care, Getting Paid, and Avoiding Legal Problems
Coordinated by ATA Telemental Health Special Interest Group

Sunday, May 3
8:00 - 11:00am

Meeting Room 306AB

Telemental health (TMH) services continue to evolve rapidly. While the field’s evidence-base has grown significantly and practice guidelines for adults, children/adolescents, and other populations are in place, beginning and intermediate programs still need to keep up with basic and advanced  do’s and don’ts on providing high quality clinical care, getting paid efficiently, dealing with regulatory issues, and avoiding legal problems. Telemental health experts and leaders in the field will provide attendees with critical knowledge, solutions, and frameworks to solve problems in their own telemental health practices. 

Learning Objectives:
  • Provide overview of development and improvement of TMH services
  • Identify methods to maximize reimbursement for TMH services 
  • Gain deeper understanding of  legal and regulatory issues that facilitate excellence in clinical care
  • Describe the key features of ‘good’ TMH clinical care and steps to improve services
Moderator:
  • Don Hilty, MDProfessor, Vice Chair of Education, , Director of Telepsychiatry , University of Southern California
Faculty:
  • Nina Antoniotti, RN, MBA, PhD, Executive Director of Telehealth and Clinical Outreach, Southern Illinois University School of Medicine
  • Elizabeth Brooks, PhDAssistant Professor, University of Colorado
  • Robert Caudill, BA, BS, MD, Associate Professor, University of Louisville
  • Elizabeth Krupinski, PhDProfessor, University of Arizona, Arizona Telemedicine Program
  • Marlene Maheu, MD, Executive Director, TeleMental Health Institute, Inc.
  • Tania Malik, JD, Board Member, MindCare Solutions Group
  • Rick Medoza, MD, Chief Mental Health Psychiatrist, Telemental Health and Psychiatric Consultation
  • Eve-Lynn Nelson, PhD, Professor & Director, University of Kansas Medical Center
  • Terry Rabinowitz, MDProfessor of Psychiatry & Family Medicine, University of Vermont College of Medicine
  • Carolyn Turvey, PhD, Professor, Department of Psychiatry, University of Iowa
  • Peter Yellowlees, MBBS, MDProfessor and Vice Chair, UC Davis School of Medicine



Challenging Realities in the Developing World: Places, Problems, and Possibilities

Sunday, May 3 
8:00 - 11:00am

Meeting Room 308AB

How might telehealth help address the medical needs of poverty stricken and vulnerable populations throughout the developing world? This course explores this central question by identifying potential solutions and raising awareness to implementing needs-based, innovative telehealth solutions that successfully respond to the realities of the developing world. After a series of short presentations, participants will be encouraged to discuss and debate the topics of Places, Problems, and Possibilities. 

Learning Objectives:

  • Raise awareness and provide evidence to participants about the often understated realities of health in the developing world
  • Encourage needs-based and innovative telehealth solutions that successfully and sustainably respond to the realities of the developing world
  • Raise awareness that health ‘systems’ and contexts differ significantly between and within developed and developing world countries, as will their telehealth solutions
Moderator:
  • Maurice Mars, MBChB, MDProfessor of TeleHealth, University of KwaZulu-Natal
Faculty:
  • Richard Scott, PhDProfessor of TeleHealth, University of KwaZulu-Natal 



Digital Health in Transition: Regulatory Insights for Product Developers

Sunday, May 3
8:00 - 11:00am

Meeting Room 404AB

In this introductory course, experts will guide participants through the fundamentals of the complex regulatory environment developers will likely face in bringing their product(s) to market and the growing liability risks of using the wireless spectrum for digital health services.  Participants will learn about essential regulatory components developers should consider when devising business models and innovative products including Food and Drug Administration (FDA) regulation of mobile health and Federal Communications Commission (FCC) regulation of wireless devices used for digital health.  Participants will also gain practical insights into patents and the importance of establishing a sound patent strategy.

Learning Objectives:
  • Identify and provide content regarding relevant product/framework regulations by the  FDA and FCC
  • Identify and provide content regarding the US patent system, including administration by the Patent and Trademark Office, and the importance of establishing a sound patent strategy
  • Provide practical insight regarding navigation of three regulatory considerations to bringing mobile health products to market
Moderator:
  • Christopher M. Mikson, MD, JD, CounselJones Day 
Faculty:
  • Terry LewisCounsel, University of Pittsburgh Medical Center
  • Bruce Olcott, JD, BAPartner, Jones Day
  • Douglas Pearson, JD, PhD, BSPartner, Jones Day
  • Michael Rider, JD, Vice President and General Counsel , ResMed



The Telehealth Provider’s Practical Guide

Sunday, May 3
8:00 - 11:00am

Meeting Room 409AB

This half-day course will help clinicians become effective telehealth providers by learning and practicing critical telehealth skills. These skills include room staging, camera work, multimedia design and use, videotiquette, session management, and remote site collaboration. Mastery of these skills will help the practitioner build an effective, enjoyable, and sustainable telehealth practice. Participants will leave this course with a greater awareness and understanding of the critical concepts and practical skills a telehealth practitioner needs to effectively utilize telehealth as a clinical venue and as a method of care delivery.

Learning Objectives:

  • Provide understanding of room selection, staging, and the environmental components of effective telehealth venues
  • Understand how telehealth practitioners use collaborative tools during videoconferencing sessions
  • Learn how telehealth practitioners monitor, assess, and use verbal and nonverbal communications skills and strategies to effectively build and maintain therapeutic relationships
  • Promote understanding of how different types of effective videoconferences are structured and paced
  • Identify  opportunities for the telehealth provider  to visit a patient’s home, school, and community to enrich their clinical formulation and improve patient care
Moderator: 
  • David E. Roth, MD, FAAP, FAPA, President, Mind & Body Works, Inc.
Faculty:
  • Mahealani Richardson, Director of Public Relations, Shriners Hospitals for Children - Honolulu
  • David E. Roth, MDFAAP, FAPA, President, Mind & Body Works, Inc.
  • Mike Yasutake, Owner, Yasu Productions
  • Sofija Zekovic-Roth, DOM, Vice President and Operations Manager, Mind & Body Works, Inc.



Telehealth Technology 101 


Sunday, May 3
8:00 - 11:00am

Meeting Room 406AB

This course is the first half of a two-part series on Telehealth Technology, intended for an audience of clinical, technical, and administrative staff who are interested in understanding, selecting, and implementing telehealth technologies. The course provides foundational information on the equipment used in the delivery of telehealth services, the process of selecting equipment for telehealth programs, and strategies for implementing telehealth technology for clinical programs.  The three topics covered will include: Basics of Telehealth Technology, Principles of Technology Assessment, and Process of Technology Implementation. 

Learning Objectives:
  • Compare the strengths and weaknesses of four distinct modalities of telehealth delivery and list multiple clinical applications for each
  • Identify common devices and peripherals used in the delivery of telehealth services
  • Design a technology assessment plan to assist in the selection of telehealth technology
  • Organize an interdisciplinary team for technology implementation of selected telehealth technologies

Moderator:

  • Doris Barta, MHA, Director, Telehealth Services, Partners in Health Telemedicine Network (PHTN) St. Vincent Healthcare
Faculty:
  • Brian Hoots, MScTelehealth Analyst, Inland Northwest Health Services
  • Elizabeth Krupinski, PhD, Professor, University of Arizona, Arizona Telemedicine Program
  • Jonathan Neufeld, PhD, Clinical Director, Upper Midwest Telehealth Resource Center, Indiana Rural Health Association
  • Garret SpargoDirector of the National Telehealth Technology Assessment Resource Center, Alaska Native Tribal Health Consortium



Bringing Healthcare to Consumers: Practical Considerations in the Delivery of Primary and Urgent Care via Telehealth

Sunday, May 3
8:00 - 11:00am

Meeting Room 402AB

Primary Care and Urgent Care play a pivotal role in the overall healthcare delivery system. Recently telemedicine technologies and delivery systems have flourished within these care delivery models. Considering the obvious shortage in primary care services Telemedicine care models can optimize provider efficiencies, provides better manage of patient panels, improves access to rural populations, and offers patients anytime and anywhere access. Such advances hold the promise of significantly expanding the cost effective delivery of quality medical care.

This half-day course provides a market entry level overview of practical clinical, technical and legal considerations in building an Internet-Based videoconferencing, direct-to-consumer primary or urgent care telehealth delivery model. The attendee should walk away with actionable knowledge for next steps in their own program development. The course brings together the expert advice and real-world experience of a clinician, operator, and attorney, all active in managing various approaches to delivering primary and urgent care using telemedicine. The format will have both lectures and Panel discussions allowing for adequate attendee interaction and lively discussion.  ATA's primary and urgent care practice guidelines will be provided to course participants.

Learning Objectives: 
  • Understand primary care and urgent care telemedicine and the factors involved in implementing a virtual practice, as well as various models 
  • Understand general guidelines for clinical best practices in the evaluation, management and treatment of patients through telemedicine
  • Learn how to position online practices for potential downstream accreditation 
  • Learn about various technical factors involved in implementation and how to select the right technology and platform
  • Gain awareness of federal and state legal and regulatory hurdles specific to providing care using telehealth, although rapidly evolving 
  • Understand billing, coding and reimbursement strategies and requirements unique to telehealth
Moderator:
  • Bill Lewis, MD, MBA, Principal, WellMedCare Consulting
Faculty:
  • Alexis Gilroy, JDPartner, Jones Day
  • Frances Gough, MDMedical Director, Molina Healthcare of Washington
  • John Korangy, MD, MPHChief Innovation Officer, CareClix


A Multi-Point Approach to Telemedicine Reimbursement and Legal Issues
Coordinated by the ATA Business and Finance Special Interest Group

Sunday, May 3
12:00 - 3:00pm

Meeting Room 403A

When faced with the ever-changing landscape of program reimbursement, physician reimbursement alignment, state by state legislation and national legal challenges, the role of telemedicine in patient care delivery is constantly challenged. In this course, participants will gain knowledge and insight of different physician payment models, pending legislation impact on telemedicine program development, and reimbursement issues facing telehealth programs, which will help attendees skillfully navigate the multi-level environment of program success. This course will build on the webinar series offered by the Business & Finance SIG that addressed each of these individual issues.

Learning Objectives: 

  • Acquire understanding of different physician payment models 
  • Acquire understanding of pending legislation impact on telemedicine program development 
  • Gain deeper insight to reimbursement issues facing telemedicine programs
Moderator:
  • Gigi Sorenson, RN, MSNDirector, Telehealth, Northern Arizona Healthcare 
Faculty:
  • Taylan Bozkurt, MBAOperations and Financial Specialist, Department of Surgery, Massachusetts General Hospital
  • Alexis Gilroy, JDPartner, Jones Day
  • Kofi JonesVice President of Public Relations and Government Affairs, American Well


Making Telehealth Program Improvements Based on Needs Assessment, Effectiveness, and Cost
Coordinated by ATA Telemental Health Special Interest Group

Sunday, May 3 
12:00 - 3:00pm

Meeting Room 306AB

Telehealth services continue to proliferate based on significant need, but many programs falter at different stages: 1) the beginning, due to inadequate planning, reimbursement or team work; 2) mid-term/later due to inadequate evaluation/outcome measures for additional funding or too complex of a plan; or 3) much later, after being stable, due to inability to evolve or adapt rapidly, loss of a key leader or funding issues. Beginning and intermediate programs, in particular, need basic and advanced levels of dos and don’ts, in order to provide excellent clinical care. However, few take a systematic approach, as “the best” businesses do, and cover all key angles: clinical expertise, evaluation, team work (administration, clinical and technical), cost/economic/reimbursement aspects, legal/regulatory issues, and sustainability/incremental growth. Most importantly, programs need to self-assess to stay “good” or move from “good to great.” Attendees will learn dos and don’ts of setting “reasonable” goals, how to link “reasonable” metrics/outcome measures, and assess the gain and risk of options (cost, complexity, measures, and setting priorities). This will occur in stages, by first listening to short presentations with the “big picture” themes, then hearing about how actual programs evolve/change/reform, and finally from sample attendees/peers’ projects. Handouts will capture reflections, tips and take home components. 

Learning Objectives:
  • Identify  “best practices,”  based on regular collection of data, additional measures or well-funded gold standards
  • Provide knowledge, solutions, frameworks and other approaches for telemedical services
  • Teach clinicians, program planners, and administrators the key features of ‘good’ telehealth clinical care and steps to improve programs providing services
  • Learn practical applications and next steps for telehealth from a variety of educational methods (lecture, seminar discussion, case presentations and interactive audience participation)
Moderator:
  • Don Hilty, MD, Professor, Vice Chair of Education, Director of Telepsychiatry, University of Southern California 
Faculty:
  • Eugene Augusterfer, LCSW, Director of Telemedicine, Harvard Global Mental Health Program
  • Elizabeth Brooks, PhD, Assistant Professor, University of Colorado
  • Robert Caudill, BA, BS, MDAssociate Professor, University of Louisville
  • Barb Johnston, RN, CEO, HealthLinkNow
  • Thomas Kim, MD, MPH, Chief Medical Officer, Chief Medical Information Officer, Brighter Day Health
  • Elizabeth Krupinski, PhD, Professor, University of Arizona, Arizona Telemedicine Program
  • Tania Malik, JD, Board Member, MindCare Solutions Group
  • Kathleen Myers, MD, MPH, MS, Professor, University  of Washington School of Medicine, Director of Telemental Health, Seattle Children’s Hospital 
  • Pat O'Neill, MD, Associate Chair for Clinical Affairs, Professor of Clinical Psychiatry,Tulane University School of Medicine
  • Terry Rabinowitz, MD, Professor of Psychiatry & Family Medicine, University of Vermont College of Medicine
  • Jay Shore, MD, MPH, MSDirector of Telemedicine & Professor, University of Colorado & CAIANH
  • Carolyn Turvey, PhDProfessor, Department of Psychiatry, University of Iowa
  • Peter Yellowlees, MBBS, MD, Professor and Vice Chair, UC Davis School of Medicine


Publish and Flourish: Approaches to Getting Your Telemedicine Research and Ideas Published

Sunday, May 3
12:00 - 3:00pm

Meeting Room 402AB

This half-day course provides an approach to scholarly publication in the field of telemedicine. The agenda covers some key elements of successful publication, from determining the right topic and appropriate journal to dealing with statistics. Attendees will learn from prominent researchers and leaders in the telemedicine field.

Learning Objectives
  • Describe the key elements of a well-written telemedicine research or white paper
  • Compare and contrast the characteristics of a “good” paper with those of a “bad” one
  • Show how an unsatisfactory paper can be converted into one that is acceptable for publication
  • Generate ideas for collaboration with fellow course attendees
  • Identify journal(s) to target for a specific type of research

Moderator:

  • Terry Rabinowitz, MDProfessor of Psychiatry & Family Medicine, University of Vermont College of Medicine

Faculty:

  • Charles R. Doarn, MSProfessor, University of Cincinnati
  • Don Hilty, MDProfessor, Vice Chair of Education, , Director of Telepsychiatry, University of Southern California
  • Elizabeth Krupinski, PhDProfessor, University of Arizona, Arizona Telemedicine Program
  • Ronald C. Merrell, MD, FACSProfessor, Virginia Commonwealth University
  • Kathleen Myers, MD, MPH, MSProfessor, University  of Washington School of Medicine, Director of Telemental Health, Seattle Children’s Hospital
  • Thomas Sheeran, PhD, MEAssistant Professor, Rhode Island Hospital, Brown Medical Center
  • Carolyn Turvey, PhDProfessor, Department of Psychiatry, University of Iowa
  • Peter Yellowlees, MBBS, MDProfessor and Vice Chair, UC Davis School of Medicine

 



Operationalizing Telemedicine in Managed Care: Lessons from Kaiser Permanente

Sunday, May 3
12:00 - 3:00pm

 Meeting Room 404AB

Creating and sustaining an effective, efficient and predictable Telehealth program within the already complex care delivery paradigm can be challenging and overwhelming. As the country moves from fee-for-service to value driven reimbursement, Kaiser Permanente will share their strategy and lessons learned for operationalizing telehealth into the managed care delivery model.  This course will address how this organization leveraged a variety of telehealth technologies and workflows to enhance and expand quality care, increase consumer engagement and reduce healthcare costs. This course will provide a high level overview of Kaiser Permanente’s Telehealth strategy with detailed learnings from a few select programs. Participants will learn about where and how to incorporate telehealth into an established care delivery model and how to overcome adoption barriers and select the right technology partners.

Learning Objectives: 
  • Understand where and how to incorporate Telehealth into an established care delivery model
  • Identify critical success factors and challenges based on the type of program
  • Overcome adoption barriers across key stakeholders
  • Understand how to select the right technology partners
Moderator:
  • Madhu Narasimhan, Vice President, Virtual Care & Analytics, Kaiser Permanente Information Technology
Faculty:
  • Tadashi Funahashi, MDChief Innovation and Transformation Officer, Assistant Regional Medical Director, Kaiser Permanente Southern California
  • Mark Groshek, MDMedical Director, Digital Services Group, Colorado Permanente Medical Group
  • Jo Carol Gordon Hiatt, MD, MBAChair, National Product Council, Assistant Medical Director, Southern California Permanente Business Administration
  • Bill Marsh. MDVice President and Chief of Staff, Colorado Permanente Medical Group 
  • Dennis Truong, MD, FACEP, Emergency Medicine Physician, Telemedicine Director, Physician Lead for HouseCalls, Kaiser Permanente- Mid-Atlantic States



Improving Telehealth Business Performance Using Human Factors and Process Management Tools
Coordinated by the ATA Human Factors Special Interest Group

Sunday, May 3
12:00 - 3:00pm

Meeting Room 409AB

This course focuses on the impact of human factors and processes on business performance and the tools needed to improve telehealth service delivery. Participants will learn about the critical link between the human factors aspects of the business process and how these factors affect actual performance. Experts in the field will cover how to improve process performance, such as throughput and cost, using operational, as well as human factors parameters. This course will also show participants how to model a process statically, as well as dynamically, demonstrating the link between the process parameters and the resulting performance. The expected takeaway from this course is a better understanding of the operational aspects of the telehealth process and an ability to improve the process using relatively simple means.

Learning Objectives:

  • Understand telehealth as a scalable & sustainable business to provide patient care
  • Help attendees learn the basic tenets of human factors
  • Describe how to improve the delivery of telehealth using human factors and process management tools
  • Teach effective telehealth operational aspects

Moderator:
  • David Ben-Arieh, PhDDirector, Health Operations Resource Center, Kansas State University 
Faculty:
  • David Ben-Arieh, PhDDirector, Health Operations Resource Center, Kansas State University
  • Lesley Strawderman, PhD, Department of ISE, Mississippi State University


Telehealth Technology 102

Sunday, May 3
12:00 - 3:00pm

Meeting Room 406AB

This course is the second half of a two-part series on Telehealth Technology, intended for an audience of clinical, technical, and administrative staff who are interested in understanding the role of telehealth amidst changing hospital technologies, issues of policy and reimbursement for telehealth technologies, and details on the impact HIPAA has on various technologies.  Note that this course does not require attending the introductory course (Telehealth Technology 101), though it assumes attendees have a foundational knowledge of telehealth technologies. This course provides information on various complex and nuanced issues pertaining to telehealth technology. The three topics covered will include:Telehealth and IT – EHR, HIE, VTC, Policies & Reimbursement for Telehealth Technology, and Technology and HIPAA.

Learning Objectives: 
  • Identify how the changing world of Health Information Technology impacts various telehealth projects
  • Understand state and federal opportunities and limitations for telehealth policy and reimbursement
  • Discuss HIPAA-related concerns with vendors, organizations, and business associates
  • Identify additional resources for questions related to policy, reimbursement, and HIPAA
Moderator:
  • Doris Barta, MHADirector, Telehealth Services, Partners in Health Telemedicine Network (PHTN) St. Vincent Healthcare
Faculty:
  • Brian Hoots, MSc, Telehealth Analyst, Inland Northwest Health Services
  • Elizabeth Krupinski, PhDProfessor, University of Arizona, Arizona Telemedicine Program
  • Jonathan Neufeld, PhD, Clinical Director, Upper Midwest Telehealth Resource Center, Indiana Rural Health Association
  • Garret Spargo, Director of the National Telehealth Technology Assessment Resource Center, Alaska Native Tribal Health Consortium