How telehealth is starting to reshape primary care delivery

At Columbia, South Carolina-based Prisma Health, “we’re on a journey pursuing aspects of digital health,” said Dr. Mark Wess, the health system’s vice president and chief health information executive. “The asynchronous virtual visit for primary care is one of those.”

For Prisma Health — which is now the biggest nonprofit health organization in the state, following the 2017 merger of Palmetto Health and the Greenville Health System — virtual care represents a big opportunity to boost access while also, hopefully, improving quality outcomes and lowering the cost of care delivery.

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