What makes a patient choose telehealth care access?

Patients facing care access barriers but no technology limitations are more likely to opt for a telehealth visit with their providers, compared to those with limited access barriers or challenges with technology, according to new data published in JAMA Network Open.

This data, while collected prior to the COVID-19 pandemic, could have implications for healthcare organizations leaning on telehealth to expand patient access to care while cutting the risk for COVID-19 spread in the office.

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