What Clinicians Actually Need: Tools, Workflows, and the Reality Gap

The biggest barriers to virtual care aren’t always technological.

What do clinicians actually need to make virtual care work in practice? During Telehealth Awareness Week, clinical leaders explored the realities of implementation—from EHR integration and regulatory hurdles to clinician training, patient support, and workflow design.

The discussion highlighted why frontline input, practical tools, and thoughtful change management are essential to closing the gap between what technology can do and what clinicians need to deliver effective care. Panelists also examined AI’s potential to reduce administrative burdens while keeping clinical judgment and human connection at the center.

Read the full session summary for insights on building virtual care programs around the realities of clinical practice.

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