Mike Baird

President, Customer and Provider Solutions, American Well

Michael Baird is the President of Customer Solutions at American Well. Prior to this, Michael was co-founder and CEO of Avizia. He launched Avizia in 2013 with the goal of improving access to telehealth by eliminating barriers to adoption for health systems and delivering on the triple aim of reducing cost, expanding the reach, and improving the quality of healthcare. American Well acquired Avizia in 2018, expanding the capabilities of the American Well platform. Prior to American Well, Mike held senior positions leading strategy, marketing and product development teams at Tandberg, Cisco, McKinsey & Co. and Dell. In these roles, Mike used his passion for technology to solve complex problems and delight customers. Mike holds a Bachelor of Science degree in accounting, cum laude, from Brigham Young University and a Master in Business Administration degree with distinction from Northwestern University.


Founded in 1993, we’re a non-profit association headquartered in Washington D.C. The ATA now includes more than 400 organizations focused on transforming health and care through enhanced, efficient delivery.

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