Most patients unaware if their insurance covers telehealth

While more telehealth initiatives are popping up across the healthcare space, consumers aren’t as clear on whether their insurance plans actually cover virtual care services. Almost half–46 percent– of 781 Medicare Advantage members surveyed by HealthMine said they weren’t sure if their plan offered or recommended online and phone-based services. Just 17 percent noted the services were offered, while 37 percent said telehealth is not offered.