AdventHealth Murray and Gordon Medical Centers: Patient Surge and Rising Costs Prompt Move to Telemedicine

AdventHealth Murray Medical Center, a 42-bed hospital in rural northwestern Georgia, faced three major hurdles: the rising cost of full-time staff, physician availability for round-the-clock care, and an increased need for specialty care the hospital’s already stretched resources could not adequately serve. Its sister facility, AdventHealth Gordon, a 69-bed facility in rural Calhoun, Georgia, was facing similar challenges with periodic high admits that created delays in care.

To address these challenges, the providers implemented TeleNocturnist, TelePsychiatry, Tele-ICU, and Surge Protection to help improve care and increase revenue through expanded shift coverage and specialties. Learn how these programs saved the cost equivalent of 3-4 FTEs, made available previously unavailable specialty services leading to added revenue and decreased patient transfers, improved ICU and ER throughput, enabled seamless credentialing and licensing, and drove stronger alignment with rural community needs for behavioral health care.

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