Interview with Michael Baird, President of Customer Solutions, Amwell

Geeta Nayyar, MD, author of the new book "Dead Wrong, Diagnosing and Treating Healthcare's Information Illness”, joins Joe Kvedar to examine the threat misinformation poses to an already-fragile healthcare system, impacting both patients and clinicians.

Ateev Mehrotra, MD, MPH, Professor of Health Care Policy, Harvard Medical School, and Associate Professor of Medicine and Hospitalist, Beth Israel Deaconess Medical Center, doesn’t hold back when it comes to talking about the challenges of expanding virtual care service, including the telehealth value equation, unrealistic narratives, and the consequence of bad actors.

According to Tom Lawry, one of the most recognized leaders driving change and engagement in healthcare, AI adds value in one of two ways – either by automating or augmenting the work of knowledge workers in healthcare and can change outdated and inefficient work processes, requiring leaders to think and act differently… what he calls the AI leadership imperative.