The Virtual Front Door Is the First Step to Post COVID Recovery for Systems

Express Talk from BrightMD

ATA2020 Express Talk by BrightMD.

With pent up demand due to nearly half of Americans delaying care in light of COVID-19, and more than 30% of them not wanting to see their doctor in person, how can PCPs and health systems use a well-thought-out virtual front door to both serve their patients and communities who need care and recover visit volumes. Terri Casterton, Senior Director, Innovation and Virtual Health at SCL Health, and Jeremy Robbins from Bright.md discussed how SCL Health has approached the challenge and how care automation can help providers right-size and recover in a post-coronavirus landscape.