Bridging the Gap in Healthcare with Zoom

Join Mark Crowe from Sentara Healthcare and Ron Emerson from Zoom to get a present and forward-looking view of applications that utilize the Zoom platform. We’ll take a deep dive into video-assisted virtual visits, facility-based telemedicine, and payment models/ROI strategies that a single platform can enable to meet the needs of organizations of any size.


Ron Emerson, RN BSN
Global Healthcare Lead

Ron Emerson RN BSN is the Global Healthcare Lead at Zoom. He is a former member of the board of Directors for the American Telemedicine Association and Chair of the Industry Council. He has more than 20-years’ experience in the healthcare industry having worked on a number of Telemedicine programs in 46 countries. He is recognized as a thought leader in Telehealth, having developed a variety of innovative telehealth applications, and consulted on telehealth deployments worldwide. He also held the position of Executive Director for a large telemedicine operation in the United States, where he was responsible for the efficient provision of services to 350 sites. Mr. Emerson was the previous recipient of the American Telemedicine Association Industry Council Award for his leadership in the advancement of Telehealth.


Mark Crowe, MBA, PMP, CTC
IT Operations Manager
Sentara Healthcare

Mark Crowe is a 17-year member of the Sentara Healthcare leadership team. During his tenure, Mark and his team have partnered with clinical and operational leadership to design virtual care solutions for over 70 virtual care programs across Virginia and Northeast North Carolina. In early 2020, Mark’s team scaled Sentara’s virtual care platform to 2,300 clinicians and staff in 72 hours with the help of the Zoom Video Technologies team. Our results-driven strategies in direct-to-consumer, acute care, and ambulatory services have one goal; improve our community’s health every day.