ATA Telehealth Bootcamp Series — Part 2 ‘High Tech and High Touch’

Telehealth Bootcamp Series Part 2 – High Tech and High Touch: Ensuring a Good Experience for Both the Patient and the Provider
While the COVID-19 pandemic has certainly accelerated the adoption of telehealth, for many, the pandemic has provided their first exposure to care delivered in a virtual manner and it’s not an intuitive experience for all.

Our experts provided insight on the importance of considering how a patient experiences a telehealth visit, recommendations on the workflows and best practices that will help them to have a frictionless encounter, and how to make sure you’re taking care of your providers so that the process isn’t frustrating for them as well.


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